Help Center

Help Center

We started Olive + M because we’re passionate about sharing the powerful benefits of plant-based oils. Mother Nature gave us amazing, natural ingredients to heal, feed and protect our skin—that’s why all of our formulas are made from ingredients that have felt the sun and the soil.When you use harsh cleansers or products to dry your skin out, you’re stripping your skin of its natural oils — aka sebum — which is there for a reason, because it’s a protective barrier for our skin. When you take that oil away, your skin starts to overcompensate. Olive oil mimics your skin’s natural sebum, so when you put it on your skin, it recognizes it and is easily absorbed. It’s also packed with skin boosting antioxidants, omegas and vitamins.Each and every one of our ingredients has a purpose when it comes to benefitting your skin. Not only that, but you know exactly what you’re putting on your skin too! No unknown ingredients, crazy hard-to-pronounce synthetic ingredients or toxins. All of our formulas start with a base of olive oil, and combined with other plant based oils and natural ingredients to nourish your skin with only the best Mother Nature has to offer.
Yes! We only use the most potent and high quality all-natural ingredients that have felt the sun and the soil.Not only are we all natural, we’re also vegan, cruelty-free, GMO free and gluten free.Yes! We only use the most potent and high quality all-natural ingredients that have felt the sun and the soil. Not only are we all natural, we’re also vegan, cruelty-free, GMO free and gluten free.
Olive + M ships to all 50 US States, and we offer free shipping via USPS on orders over $75. To qualify for free shipping, the minimum must be met before taxes and discounts have been applied to your order.Please note that orders may take up to 2 business days to process, and shipping/delivery time indicates business days. Weekends and federal holidays are not included. Orders placed after 12pm on Friday, or on a weekend, will be processed the following Monday.
If you have received a damaged or incorrect item, or if you believe your order has been lost, please contact us at hello@oliveandm.com.unfortunately, Olive + M cannot be held responsible for lost or stolen items if USPS has scanned the package in as delivered to the address provided in your order. Please be sure that you have provided the correct shipping address, and that it can be delivered to an area that you feel safe with your package being left there. Olive + M is more than happy to arrange signature confirmation upon delivery at an additional price. To request a confirmation signature with your order please email us at hello@oliveandm.com.if you think you have received a product that appears to be damaged or defective, please email us as soon as possible at hello@oliveandm.com. Please report damaged or defective items to us as soon as possible, and we will be happy to send you a replacement for product reported to us within 72 hours of delivery. We encourage customers to provide photos of damaged or defective product.
We accept Visa, Master Card, Paypal, G Pay, AMEX and Apple Pay. 
You are granted a non-exclusive, non-transferable, revocable license to access and use oliveandm.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Olive + M that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Olive + M or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Olive + M content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Olive + M and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Olive + M or our licensors except as expressly authorized by these Terms.
The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”). You agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded; restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.Olive + M has no obligation to monitor the Communication Services. However, Olive + M reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. Olive + M reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.Olive + M reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Olive + M’s sole discretion.Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. Olive + M does not control or endorse the content, messages or information found in any Communication Service and, therefore, Olive + M specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized Olive + M spokespersons, and their views do not necessarily reflect those of Olive + M.Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. OLIVE + M AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.OLIVE + M AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. OLIVE + M AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL OLIVE + M AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF OLIVE + M OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.
Olive + M reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Texas and you hereby consent to the exclusive jurisdiction and venue of courts in Texas in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.You agree that no joint venture, partnership, employment, or agency relationship exists between you and Olive + M as a result of this agreement or use of the Site. Olive + M’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Olive + M’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Olive + M with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Olive + M with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Olive + M with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.