Help Center
Help Center
We started Olive + M because we’re passionate about sharing the powerful benefits of plant-based oils. Mother Nature gave us amazing, natural ingredients to heal, feed and protect our skin—that’s why all of our formulas are made from ingredients that have felt the sun and the soil.When you use harsh cleansers or products to dry your skin out, you’re stripping your skin of its natural oils — aka sebum — which is there for a reason, because it’s a protective barrier for our skin. When you take that oil away, your skin starts to overcompensate. Olive oil mimics your skin’s natural sebum, so when you put it on your skin, it recognizes it and is easily absorbed. It’s also packed with skin boosting antioxidants, omegas and vitamins.Each and every one of our ingredients has a purpose when it comes to benefitting your skin. Not only that, but you know exactly what you’re putting on your skin too! No unknown ingredients, crazy hard-to-pronounce synthetic ingredients or toxins. All of our formulas start with a base of olive oil, and combined with other plant based oils and natural ingredients to nourish your skin with only the best Mother Nature has to offer.
Yes! We only use the most potent and high quality all-natural ingredients that have felt the sun and the soil.Not only are we all natural, we’re also vegan, cruelty-free, GMO free and gluten free.Yes! We only use the most potent and high quality all-natural ingredients that have felt the sun and the soil. Not only are we all natural, we’re also vegan, cruelty-free, GMO free and gluten free.
Olive + M ships to all 50 US States, and we offer free shipping via USPS on orders over $75. To qualify for free shipping, the minimum must be met before taxes and discounts have been applied to your order.Please note that orders may take up to 2 business days to process, and shipping/delivery time indicates business days. Weekends and federal holidays are not included. Orders placed after 12pm on Friday, or on a weekend, will be processed the following Monday.
If you have received a damaged or incorrect item, or if you believe your order has been lost, please contact us at hello@oliveandm.com.unfortunately, Olive + M cannot be held responsible for lost or stolen items if USPS has scanned the package in as delivered to the address provided in your order. Please be sure that you have provided the correct shipping address, and that it can be delivered to an area that you feel safe with your package being left there. Olive + M is more than happy to arrange signature confirmation upon delivery at an additional price. To request a confirmation signature with your order please email us at hello@oliveandm.com.if you think you have received a product that appears to be damaged or defective, please email us as soon as possible at hello@oliveandm.com. Please report damaged or defective items to us as soon as possible, and we will be happy to send you a replacement for product reported to us within 72 hours of delivery. We encourage customers to provide photos of damaged or defective product.
Customer satisfaction is a top priority, and if your’e not happy, neither are we! If for any reason you are not satisfied with your order, please reach out within 14 days of receiving your order, as we accept returns on a case by case basis.Have questions about your order? Email us at hello@oliveandm.com.
We accept Visa, Master Card, Paypal, G Pay, AMEX and Apple Pay.