Refund policy

30-day money-back guarantee

Try anything we make for 30 days. If you don't love it, we'll refund it in full.

How it works

• Email hello@oliveandm.com within 30 days of the day your order was delivered. Tell us which product and, if you're willing, why it didn't work for you. That helps us make better things.
• We refund the full price of the product to your original payment method, usually within 5 business days of your email. Your bank may take a few more days to post it.
• No need to send the bottle back. If we ask you to, we'll send a prepaid label.

The fine print, kept short

• One refund per product per customer. The guarantee covers a first try, not a standing arrangement.
• It covers purchases made at oliveandm.com. For purchases made elsewhere, please contact the retailer.
• Gift cards and wholesale orders are not covered.
• Shipping charges, where applied, are not refunded unless the order arrived damaged or wrong.

Damaged, defective or wrong items

Check your order when it arrives. If anything is damaged, defective or not what you ordered, email hello@oliveandm.com with a photo and we'll replace it or refund it right away, shipping included.

Exchanges

The quickest route is a refund under the guarantee and a fresh order for what you'd rather have.